Third Party Quality Audits report on both the technical and customer care aspect of the servicing, safety check and responsive repair visits. This serves to raise and maintain the standard of service and provide added value for both Landlord and customers.

Post Inspections   Audit Report Summary   Monthly Defect Analysis   Scoring Chart for Operative Performance   Technical and Customer Care Audit   Post Audit Review Meeting Work in Progress   Joint Visits with Guidance and Instruction   Assessment of Technical Ability   Standard of Conduct and Customer Care