Auditing & Field Based Support

The social housing sector are legally bound to complete annual landlord gas safety inspections and maintain their electrical installations on an ongoing basis. This is often achieved by landlords engaging with termed contractors or via direct labour delivery.


Our auditing services offer reassurance that the chosen delivery model is keeping tenants safe by raising and maintaining high standards of workmanship whilst also providing value for money.


With nationwide coverage, unique reporting systems and highly competent staff, Morgan Lambert provide an unrivalled third party auditing service.

Auditing Services

Post inspections are the most common method of assessing the quality of works within the social housing sector. Morgan Lambert can provide a complete service for gas, electrical, oil, solid fuel or renewable technologies:

  • Secure file transfer interfacing (for LGSRs, EICRs etc.)
  • Appointment planning via text message, letters or phone calls
  • Onsite attendance and completion of mobile tablet software
  • Automated client/contractor notification of any issues straight from site
  • Full visibility of audit findings with photographic evidence via web portal
  • Fully managed corrective action system with independent verification

Work in progress assessments provide the perfect supplement to a robust post inspection regime. Ensuring a philosophy of support and guidance is at the heart of each work in progress visit we undertake. These assessments include:

  • Underpinning technical knowledge questioning
  • Adequacy checks of engineers van stock and equipment
  • Witnessing of the engineers technical operational ability
  • Reports on the interpersonal relationship skills demonstrated

To ensure a complete technical consultancy package can be provided there are a variety of other technical support services that can support social housing providers:

  • Appliance replacement verification
  • Independent review of faulty appliance or system
  • Independent contractual dispute advice
  • Fumes investigation reporting
  • Efficiency assessment of systems & appliances

The safe and adequate operation of commercial gas plant rooms is vitally important to social housing providers. Not only does the equipment often serve multiple dwellings, with multiple end customers relying on the heat source, the expense incurred due to inadequate maintenance or installation can be costly. Morgan Lambert can assist to provide:


Commercial Gas Post Inspections – our team of commercially qualified Auditors are on hand to visit any scheme in the UK and provide an independent report on whether recent safety checks or planned preventative maintenance (PPM) checks have been completed competently.


Commercial Gas Condition Reports – long term budget allocation for commercial heating replacement works can be difficult for social housing providers. Emergency plant room upgrades can wipe out annual planned investment spends with one installation. Our condition report process provides clients with detailed reports on the lifespan of each major component within the plant room, complete with budget replacement costs, allowing accurate forecasting of capital expenditure.

When plant rooms require replacement, clients often require multiple quotations from different contractors due to the value of the works. Our experience shows that quotes can vary significantly with contractors all applying their own interpretation as to what needs to be included in the upgrade.


Morgan Lambert can act as Principle Designer under the CDM Regulations 2015 and provide:


  • A site specific specification of works
  • A plant room layout drawing using AutoCAD
  • A costing sheet for the client to use during tender
  • Project management of the works and appointed contractor including interim site visits and progress report
  • Final sign off and technical audit


Whether it be landlord gas safety records or electrical inspection condition reports, correctly completed documentation is essential for landlords to ensure that correct safety checks have been carried out competently.


Our new documentation review module will provide social housing providers with assurance on the quality of their documentation. The three stage process is simple:

  1. Establish secure file transfer protocol interface with client/contractor for delivery of documentation
  2. Experienced technical auditor carries out review
  3. Corrective actions process implemented should any failures be identified

Why choose Morgan Lambert as your Auditing provider?

Having spent over 10 years designing our web portal system from scratch to display our audit findings in the most robust yet user friendly format, we truly feel our cutting edge system is best in class. Detailed reports are plenty, and can be generated at contractor or engineer level as well as providing a truly national benchmarking process with over 100 registered social landlord clients. Our corrective action reporting system also allows a full audit trail to be monitored from discovery onsite to contractor closure.

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Our Own In-House Web Portal Team

The vast amount of data we collect from our post inspection audits is irrelevant without a good system in place to report them in a user-friendly fashion. Morgan Lambert firmly believes our web portal does that and much more. Our existing clients often remind us of the importance of our web portal system when it comes to management of safety standards in their organisation.


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90+ Auditors Operating Nationwide

With over 90 Auditors working with us nationwide, we are able to resource any contract size in any location of the UK. It also allows us to provide a responsive service to urgent jobs such as second opinions on boilers being deemed beyond economical repair or fumes investigation reports following disconnection of the service by a gas emergency service provider.

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Over 70,000 Gas and Electrical Inspections Completed Per Annum

By completing more than 70,000 post inspection visits per annum, we gather a vast amount of data that can be examined by our clients with detailed benchmarking reports generated on our web portal. National trends can be identified quickly and eradicated from working practices before they become major issues. 

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Consistently Working With Over 100 Registered Social Landlords

Our national client base is consistently more than 100 clients and varied from small providers with less than 500 properties to large, nationwide providers with over 100,000 properties. This variation and national geography allows us to share best practice methods in managing a variety of gas and electrical contract sizes. We also work solely for social housing providers ensuring there is no conflict of interest working directly for any gas or electrical contractor.

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