Our Own In-House Web Portal Team
Morgan Lambert can offer a variety of consultancy services to support social housing providers in delivering their legal obligations.
With the challenges that the social housing sector face on a day to day basis in managing gas and electrical contracts, it can be difficult for organisations to find the time to work on their internal policies and procedures. Morgan Lambert can provide the technical expertise to ensure these are relevant in accordance with current legislation and best practice, or provide business audits on landlords or contractors to ensure such processes are being followed.
It is also a requirement for landlords to have contracts in place with their service providers to service, maintain and install gas and electrical installations. Ensuring that technical specifications are water tight and provide absolute assurance takes time but this is where Morgan Lambert can help by working with one of our trusted associate procurement consultants or a landlord's internal procurement team, to deliver a robust tender process.
All contracts whether service, maintenance or installation related are the basis on which social housing providers are able to build a quality service for their residents.
At the heart of a successful contract is choosing the most suitable contractor. Morgan Lambert can provide an end-to-end procurement process using one of our established associates or work with a client’s internal procurement team as a technical specialist to assist with the following:
Our management review services examine existing systems and procedures in place to manage compliance in line with current legislation and best practice, ranging from desktop policy evaluations to in-depth, on site, evidence based analysis of:
Our business is structured regionally to ensure technical advice and support is provided promptly by our experienced industry professionals.
To ensure national coverage Morgan Lambert employ two Regional Directors responsible for the north and south of the country. This is further enhanced by our network of Regional Managers, internal quality control staff and local Auditors in order to their needs.
Our electrical division is headed by our Director of Electrical Operations, assisted by our Electrical Operations Manager, Supervisor and local Auditors.
We have been the trusted partner of many social housing providers for in excess of 20 years. Providing professional, reliable and competent consultancy support services, we have supported our clients to enable them to provide safer homes and more efficient services whilst simultaneously satisfying all legal obligations placed upon them as duty holders. Our approachable, responsive and dynamic consultancy team have a wealth of experience that you can rely on to ensure you are providing the safe and compliant service that your residents deserve.
With Morgan Lambert consultancy services you can be assured that you are in safe hands.
"Morgan Lambert have been a trusted partner of ours for many years. They possess amazing
professionalism and competency throughout their business and adopt a ‘customer centric’ culture that all of their team members are clearly bought into.
Through working with Morgan Lambert we have managed to develop strong processes and quality
assurance protocol across gas and electrical work streams which has enabled us to achieve 100%
compliance in both areas. A true partnership, based on trust and positively tangible outcomes".
Director of Homes ACCENT GROUP
"We have been using Morgan Lambert for well over 7 years. They are a very customer focussed organisation and regularly prove how flexible they can be in meeting fluctuation in demand.
They cover a very wide geographical area and are industry leaders in collaborative IT solutions and
customer portal facilities. We congratulate them on their continued expansion and look forward to many more years of successful partnership.
Head of M&E CLARION HOUSING GROUP
"Morgan Lambert have been an incredibly important partner to us in driving forward our standards
regarding electrical safety. They have supported us on an array of technical issues and they have ensured that our contractors are working consistently well, which is critical in our industry. Their attention to detail and their experience across the sector make them both knowledgeable and authoritative, yet also pragmatic.
Head of Customer Safety ORBIT GROUP
"Morgan Lambert have worked with the Housing Plus Group for over 15 years, dating back to our
original roots as South Staffordshire HA and Severnside HA. They have provided robust assurances on the quality of workmanship undertaken by our different termed Contractors over this period whilst also helping to shape our Gas and Electrical policies and procedures before and after multiple mergers. We see Morgan Lambert as a vital part of our Compliance function and their professionalism and responsiveness is unrivalled".
Executive Director of Property HOUSING PLUS GROUP
"Morgan Lambert have been a critical partner of Midland Heart since 2005 as our trusted Gas and
Electrical Compliance experts. Our long standing relationship with them is testament to their invaluable input. They provide third party independent expertise and consultancy services along with ongoing support at regular contractor meetings, this has been essential in driving continual improvements in terms of performance, customer service and importantly ensuring customer safety".
Senior Contracts Manager MIDLAND HEART
"Morgan Lambert are a service provider to Great Places and have been associated with us for a number of years. They have proved themselves to be very reliable and professional in all the areas of work that we have requested them to carry out and are a valued partner. This has included regular quality audits of the gas safety programme, newly installed central heating quality checks, commercial gas and plant condition reports and technical, contractual advice. Morgan Lambert provides an innovative client specific reporting mechanism which is user friendly and extremely helpful in maintaining high levels of service to our customers and delivering effective contract management I look forward to continue working in partnership with Morgan Lambert for the foreseeable future".
Gas Manager GREAT PLACES HOUSING GROUP
I have used Morgan Lamberts QA auditing services for the past 8 years in various roles that I have managed within the gas industry, this is mostly due to their expertise within the gas industry as a market leader for safety and compliance.
I have also used their services at Peaks & Plains where we brought the gas servicing & maintenance contract in house, they provided valuable assistance with their reviews on our policies and procedures and all TUPE transfer of staff.
The QA auditors and management on our contracts have always been approachable, knowledgeable and are willing to listen if there are challenges to decisions on defects and will always keep a balanced view.
Regular contract meetings are held with all levels of management at Morgan Lambert, ensuring visibility and a willingness to approach them on all aspects of the contract.
The portal that we have access to provides in depth reports, pictures of defects and important information detailing each engineers performance, allowing our compliance team to monitor and increase any further auditing if required with this information to hand.
Domestic Gas Compliance Manager RIVERSIDE
Morgan Lambert have worked with Longhurst Group’s 21,000 stock to maintained high level of heating and electrical audits throughout our contract and always working to increase the level of service we deliver to our customer. We are delighted with the progress.
Gas and Electrical Compliance Manager, LONGHURST GROUP